Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
Top 3 Psychology Concepts in the Workplace
In this video, Lucy Trueman, workplace psychologist and founder of Trueman Change, shares her top three psychology concepts crucial for change and transformation in your organisation. Ideal for managers and leaders, these insights can be applied to various change scenarios, including hybrid working and partnership collaborations.
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3 Signs Your Working Processes May Need Revising
In local government, the need for efficient and effective processes are key. Whether you’re part of a small or large team, the way you work can make or break your success.
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Change Chat - Communications and Engagement
Communications and engagement - central to all change. Change comes in many forms within organisations. Creating a new strategy? Welcoming new political or officer leadership? Reviewing a service? All change, in its broadest form, is most likely to succeed if those impacted by it feel involved, heard and informed. Do you have the capacity or capability to do that well?
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Doing Change Well - Polarity Management
Join me as we explore the intriguing concept of polarity management. Polarity management might be new to some of you, as it was to me until recently. Yet, it resonated deeply with my research findings, especially when studying how Council chief executives navigate change in a post-COVID world. So, what exactly is polarity management?
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Communications and Engagement - The Importance of Comms
Join me as we explore the vital role of communication and engagement in driving change. As a change professional deeply immersed in research over the past four years, I've delved into how organisations swiftly adapted during the pandemic. Communication emerged as a powerful force during that time, with significant changes still reverberating today.
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Navigating Inspection Readiness: Elevating Housing Services
As the regulatory inspection looms, we've been actively engaging with social landlords to discuss their readiness.
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Housing Services - Regulations and Innovation
One of the toughest challenges in local government is cultivating a culture that's both innovative and compliant. Sounds like a bit of a paradox, right? We're working tirelessly with councils, prepping them for potential inspections from housing regulators, and it’s clear that the tension between regulatory compliance and innovative service delivery feels more like a clash than a dance. So, how do we marry these seemingly opposing forces? How do we ensure our staff not only comply with regulations but thrive, aligning their work with their values?
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Doing Change Well - Cats and Cheese!
Why am I holding a cat in this video? Let's delve into a fascinating aspect of behavioural research involving cats and cheese. Initially conducted on mice, this research explores the intricacies of individual sensitivity to risk and reward. Imagine a scenario where there's something at stake – a potential win or loss. How do different individuals respond to such situations? This research, which involved observing mice in the presence of cats as a risk factor, provides valuable insights into the complex dynamics of decision-making and behaviour
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Change in a Post-COVID World - Latest Findings!
If you’ve followed Lucy on social media, you’ll know she has a great passion for doing change well, and taking every opportunity to learn how to do it better! The pandemic created an opportunity for leaders to re-think change management, and has proved to be a huge disrupter to traditional tools and techniques. But why does this matter now, four years later?
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Housing Services - How We Can Help
Discover how we support local authorities and Housing Associations.
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Change Chat - Doing Change Well
Interested in learning about how to do change well in a post covid world? Is your organisation currently going through change and you’re finding it’s stuck? Or are you working on your PMO/change delivery function and need some inspiration? So much change happened at pace during the pandemic, now the dust is settling and organisations are reflecting on what change is next for them.
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Research Paper Launch - The Future of Change in Local Government
If you've been following Lucy on social media, you'll know she's deeply passionate about executing change effectively and constantly seeks ways to improve her approach. The pandemic presented an opportunity for leaders to reconsider change management, disrupting traditional methods and techniques. But why does this matter now, four years later? Because it's shaping our understanding of future tools, methodologies, and strategies for driving change.
Watch NowLatest White Paper
Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
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