Meet The Team
Every member of the Trueman Change team has experience working in the Public Sector and understands and cares about the work that they do and the positive difference they can make.
Meet The Team

Lucy
Managing Director and Founder
Trueman Change was established in 2014 by Lucy after working within the police and local government for several years.
Lucy is an astute public sector change leader, with 20 years' experience designing and delivering transformation and culture change in complex partnership environments. Lucy draws on extensive experience in reviewing services and leading change/transformation in both public and private sector.
She is a visionary leader with a unique and invaluable perspective on council services, restructures and partnership arrangements. She has experience reviewing; shared services, public private partnerships, traded services and commercial arrangements between organisations.
Her highly developed influencing skills are key in challenging assumptions, driving change and managing stakeholders, both internal and external. She is also a member of the Change Management Institute, and the Society for Local Authority Chief Executives, and is accredited to deliver personality profiling. This complements her excellent people skills, ability to understand behaviours, motivations, as well as cognitive basis for reasoning and decision making and makes her an excellent facilitator of executive leadership groups.
Lucy is a huge animal lover and regularly fosters animals from her local animal shelter.
Favourite Trueman Change Value: Be your best!
Lucy is passionate about learning.
Favourite Projects:
- Helping organisations to do change well
- Culture mapping within organisations
- Helping teams/organisations reflect on learning

Georgia
Associate Consultant, Communications Specialist
Georgia brings a combination of board-level experience, strategic communications skills and collaborative leadership to your communications and stakeholder engagement project needs.
She has spent 25 years working on communications and engagement for high-profile projects, including regeneration schemes, behaviour change programmes, strategy developments and internal transformations. Her career highlight (so far) is leading the communications, stakeholder engagement and public affairs for the (successfully made) case for structural change to local government in Dorset, and the subsequent launch of one of the UK’s largest urban councils.
Practically, Georgia has led communications, consultation, research & engagement, campaigns, brand & creative, digital & web, and PR & media teams across the local government, so she understands their pressures, opportunities, complexities and frustrations of the sector well. She also has experience working within the NHS and higher education.
Georgia has been working as a consultant since early 2022 and is brimming with practical yet innovative solutions, political nous and infectious energy.
Favourite Trueman Change Value: Make Friends
Favourite Projects:
- Stakeholder engagement
- Strategy creation and implementation
- Service review and redesign
- Training and mentoring

Fraser
Business Development and Partnerships
Fraser leads Business Development and Partnerships at Trueman Change, bringing over 20 years' experience working across a client base in both the public and private sectors. During his career, he has worked within PLCs, NASDAQ-listed companies and SMEs, and has partnered with large multinational organisations as well as UK councils and growing businesses. He also worked at PwC, where he played a key role in growing the Scottish business, supporting the Scottish leadership team and strengthening strategic client relationships across a diverse portfolio.
Alongside his commercial background, Fraser has long been interested in the human side of performance and wellbeing - how people think, respond and lead under pressure. He is the author of No Mind, a book exploring anxiety and emotional wellbeing, and has been quoted in publications including HuffPost. He believes sustainable performance begins with psychological safety, emotional awareness and strong human connection.
In his role at Trueman Change, Fraser works closely with senior leaders to explore organisational challenges, identify opportunities for cultural and strategic growth, and help them recognise the value of investing in people-centred change - ensuring transformation is both commercially sound and human at its core.
Favourite Projects:
- Supporting senior leaders
- Partnering with diverse organisations
- Emotional awareness
- Psychological safety

Sarah
Finance & Business Officer
Sarah first started working in finance/accounting in 2013, whilst studying part time for her AAT.
Sarah decided to go back into education last year to study for her CIPD Level 3 at evening college, she likes to keep up to date with training when she can.
Sarah's favourite Trueman Change Value is Be Your Best – "I think sometimes people can feel pressured by the ideals that we see on social media and by comparing our success to others. This value to me is all about focusing on your own achievements and being the best that you can be, rather than focusing on external influences!"
Favourite Projects:
- Problem solving
- Credit Control
- Cashflow Management

Teresa
Associate Consultant - Housing
Teresa Howarth is an Associate Consultant for Trueman Change specialising in Private Sector Housing. She graduated from Nottingham University with a BSc in Biological Sciences in 1994 before training as an Environmental Health Officer.
The vast majority of Teresa's career has been spent working in the field of Housing. She was key in establishing county-wide programmes in Suffolk, tackling poor housing conditions, alleviating fuel poverty and improving energy efficiency. She's been influential in bringing together Health and Housing programmes and piloting new ways of data sharing and tackling patients with the most serious health conditions living in the worst housing.
In 2025, Teresa was highly commended for Inspirational Leadership for the local Integrated Care Board Awards. Passionate about helping to deliver services that lead to more people having safe and secure homes, to live better quality lives, her top four strengths are honesty, forgiveness, humour and wisdom.
Work With Us
We are always on the look out for new members of staff who share our passion for public sector!
If you'd like to move into a consultancy to get more variety and be part of a great team of like-minded people we'd love to hear from you!

Recent Insights

Transforming Councils' Cultures: The Power of Storytelling
This article on Storytelling, by organisational psychologist Lucy Trueman, was recently published in the Municipal Journal. In it, Lucy illustrates how stories and phrases are not just background noise; they’re the engines of culture. By being mindful and intentional, leaders can use them to create workplaces that are resilient and truly connected to the communities they serve.
Find out More
Change Chat Recording: Leading Through LGR, A Psychological Perspective
Local Government Reorganisation (LGR) is more than a structural or political process - it’s a deeply human one. In this engaging session, Lucy Trueman, Organisational Psychologist and Founder of Trueman Change, explores the psychological dynamics of LGR and how they impact leaders, teams, and organisations.
Watch Now
Change Chat Recording: Leading Change - Drawing on Psychology
Successfully leading organisational change requires more than just project management; it demands a deep understanding of people. In this session, Organisational Psychologist Lucy Trueman explores the essential "people side of change" for public sector leaders. Discover why culture often overrides strategy, what truly motivates teams during transformation, and how to effectively manage resistance.
Watch NowAre you Change Ready?
It only takes 5 minutes to find out if your organisation is ready for change with our free personalised review.