Meet The Team

Every member of the Trueman Change team has experience working in the Public Sector and understands and cares about the work that they do and the positive difference they can make.

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Meet The Team

L Trueman Headshot


Managing Director and Founder

Lucy has over 15 years public sector experience and established Trueman Change in 2014 after working within the police and local government for several years.

Lucy is a huge animal lover and regularly fosters animals from her local animal shelter.

Favourite Trueman Change Value: Be your best!

Lucy is passionate about learning.

Favourite Projects:

  • Helping organisations to do change well
  • Culture mapping within organisations
  • Helping teams/organisations reflect on learning
Deborah Wickham


Senior Associate Consultant

Deborah has been at the helm of major cultural and process changes across several local authorities in England, since her career began as a Housing Options Officer almost 20 years ago. She has a vast and almost encyclopaedic knowledge of many statutory and legislative matters around housing.

Deborah moved into the consultancy world in 2017 and has continued to provide a real, true desire to get things right for the resident, whilst understanding how councils work internally and politically.

Originally from the South-East of Ireland Deborah moved to Windsor to live 21 years ago and currently enjoys the rural life in the Cotswolds!

Favourite Trueman Change Value: Make it Better

Favourite Projects:

  • Addressing inequalities
  • Improving lives of residents
  • Policy work
  • Housing strategy reviews
  • Service redesign
Team Trueman Change Lizzi


Project and Engagement Manager

Our Project and Engagement Manager, Lizzi, has a decade of experience in the public sector, where she has both worked as an officer and served as an elected member. Her unique experience and skillset brings extra value to our clients, particularly where there are elected members or the work involves engaging with diverse stakeholders.

Favourite Trueman Change Value: Get it Right

Favourite Projects:

  • Independent evaluations
  • Public consultations
  • Service re-design and co-design
Team Trueman Change Jennifer


Project Manager

Jennifer (Jenni) has over 5 years’ experience working within a Project Management Office.

In Jennifer’s spare time she enjoys developing her skills, from learning new career skills to personal skills such as, the two new languages she is currently learning. Jennifer is a trained Mental Health First Aider and has provided support to people throughout the pandemic.

Favourite Trueman Change Value: Be your Best

Favourite Projects:

  • Reducing processing times
  • Improving productivity
  • Improving business processes
Louise L Headshot


Finance and Business Manager

Louise spends her time making sure Trueman Change runs like a well-oiled machine by keeping all of our processes running smoothly so that we can dedicate all of our time and attention to our clients. Louise has a PhD in Autism and spent several months volunteering and conducting research in autism units in primary and secondary schools. Louise is an avid supporter of changing societal attitudes towards neurodiversity.

Favourite Trueman Change Value: Be your Best

Favourite Projects:

  • Continual process improvement
  • Contract negotiations
  • KPI and NPS analytics
Billy Headshot


Project Officer

Billy has 9 years of experience in managing teams, relationships and projects to deliver to strict deadlines.

In his spare time, Billy enjoys traveling thanks to his military upbringing which saw him living in Germany and Cyprus! Billy also currently undertaking several courses with the Open University in project management-related subjects. On top of all that he blends his love of travel with a love of cooking, regularly trying out new recipes from all over the world.

Favourite Trueman Change Value: Get it Done

K, Baker Headshot


Project Officer

With over 30 years of selling into the NHS and Private Sector I wanted a new challenge, so started studying PRINCE2 Foundation and Practitioner, and APMG International Change Management, with those under my belt, I’m now studying PRINCE2 Agile.

In my spare time I’m a Parish Councillor, I enjoy the gym and swimming and I borrow a friend’s dog to walk.

Favourite Trueman Change Value: Make it Better

Favourite Projects:

  • Improving health and social care
  • Improving adoption services
Charlotte, B Headshot


Senior Project Manager

Charlotte, has over 4 years’ experience working as a project manager for the Civil Service. With a focus on major Government infrastructure projects and later, COVID relief schemes.

In her free time, Charlotte enjoys musicals, collecting passport stamps and can often be found with her nose in a book (or Kindle). Charlotte is also an avid ClassPass member and enjoys embracing her two-left feet at dance class!

Favourite Trueman Change Value: Make Friends

Favourite Projects:

  • Grant management
  • Infrastructure
  • Crisis management
Michael Grime


Senior Project Manager

Michael has over 11 years in the public sector, having previously worked at Lancashire County Council and then with Lancashire police.

In both of these roles, Michael worked with internal and external teams and companies to complete action plans and run projects which would improve services. These include Serious Case Reviews (for the Council) and reporting systems for the police.

In his spare time, Michael spends a lot of my time either playing or watching football. Plus, he likes to take his Airedale Terrier, George, out for long walks in the countryside with his fiancée.

Favourite Trueman Change Value: Be your Best

Sarah Bulger


Finance & Business Officer

Sarah first started working in finance/accounting in 2013, whilst studying part time for her AAT.

Sarah decided to go back into education last year to study for her CIPD Level 3 at evening college, she likes to keep up to date with training when she can.

Sarah's favourite Trueman Change Value is Be Your Best – "I think sometimes people can feel pressured by the ideals that we see on social media and by comparing our success to others. This value to me is all about focusing on your own achievements and being the best that you can be, rather than focusing on external influences!"

Favourite Projects:

  • Problem solving
  • Credit Control
  • Cashflow Management

Work With Us

We are always on the look out for new members of staff who share our passion for public sector!

If you'd like to move into a consultancy to get more variety and be part of a great team of like-minded people we'd love to hear from you!

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Recent Insights

Collaboration and co-design in change programmes thumbnail

Change Chat- Collaboration and co-design in change programmes

Collaboration and co-design are key to success, and a core part of the Trueman Change approach to organisational change.

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Citizen Engagement and Closing the Digital Gap

Citizen Engagement and Closing the Digitally Excluded Gap

Lydia, our communications specialist, discusses the misconceptions around digitally excluded groups.

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