Case Studies

From providing change and evaluation services to working alongside as full change partners, we have a wealth of experience in a variety of sectors.

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Our Work

We understand that change can be a daunting prospect, and so it’s our aim to help organisations establish structure from within, and support them in setting achievable, positive goals which will make a meaningful difference to the way they work.

Flyde Planning Department Process Review

February 2024

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Menter a Busnes - Welsh Government Food Division Grant Fund

August 2023

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Tamworth Borough Council: Neighbourhood Improvement Programme

August 2023

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Space for Local Production partnership program led by Monmouthshire County Council

July 2023

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Food4Growth for Torfaen County Borough Council

July 2023

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Organisation Wide Transformation Programme for Tamworth Borough Council

March 2023

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Developing a Culture-First Workforce Strategy for Adult Social Care in Warrington

March 2023

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Temporary Accommodation and housing solutions for Tamworth Borough Council

March 2023

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Birmingham City Council arts and culture strategy for 2023-2030, known as ‘Creatively Birmingham.’

February 2023

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Empowering Collaboration and Transforming Lives in Redbridge

August 2022

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Transformation-Focused Service Review for Clackmannanshire

April 2022

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Household Support Fund Grant Management for Lancashire County Council

February 2022

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Recent Insights

Service Review CC Tile
Video

Change Chat - Service Reviews

Is there a particular service area you're struggling with? Many of our clients are conducting service reviews to make sure they are performing at their best. Over time, often processes and ways of working evolve, but how do you take a good look at your service areas and make sure they are as efficient and impactful as possible?

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Blog

Troubleshooting - Three Key Tips

Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area? We’re often asked to conduct reviews of service areas in trouble, whether it’s to tackle performance, culture, or support in ways to find savings. A core part of this work for us is good old fashioned process mapping.

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Troubleshooting The Benefits Of A Service Review
Video

The Benefits of a Service Review

Our service review specialist Michael Grime discusses

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