Events

Join Trueman Change for an essential online session designed for frontline housing staff in local government, particularly those in leadership roles. This event will feature a panel of experts who each brings a unique perspective and insights into the evolving challenges of housing roles. Together, we’ll tackle the often-overlooked emotional demands of being a frontline housing specialist and how we’re supporting those in this vital line of work.

Over the past 30 years, the role of frontline housing staff has changed dramatically. What once focused on managing tenancies and repairs now often places professionals in the midst of deeply personal, highly emotional situations. Whether it’s supporting tenants through crises or managing conflicts they were never fully trained for, these challenges can feel overwhelming in what is often a "sink or swim" environment.

This live session will provide a space to reflect, share experiences, and explore practical ways to better support housing officers. While it’s not a counselling session, it is a chance to address the emotional toll of the role, and to consider how organisations can adapt to create a healthier and more resilient workforce.

We’ll explore crucial questions, such as:

• How has the frontline housing staff role evolved over the past 30 years?
• What practical steps can we take to ensure frontline housing staff are better supported in the face of emotional challenges?
• What strategies can senior leaders adopt to prevent burnout and build stronger, healthier teams?

You will also hear how our organisational psychology driven approach brings these topics to the surface, helping you to design jobs well and provide the right environment to support your team's wellbeing.

Meet the Panel:

• Justin Hunt – Former Housing Director turned Housing Consultant, offering extensive insights, as well as his own personal experiences of working in the continuously changing world of housing.
• Adrian Loades – Brings valuable insight from his time as Director of Children's & Adult’s Services for the London Borough of Redbridge - a related sector known for facing similar emotional and high-pressure challenges.
• Lucy Trueman – Managing Director and Founder of Trueman Change, an Organisational Psychologist with a deep understanding of how to support workforces through professional and emotional challenges.

This session is your chance to connect with peers, gain expert insights, and start shaping positive change - for yourself, your colleagues, and the communities you serve.

Reserve your place now!

 If you want more on this topic check out our article on Emotional Demands from the 'sink or swim' culture in Housing.

If you're a CEO or Service Directors, you won't want to miss our April Change Chat on the ever-changing local government landscape.

Changes in local government are presenting leaders with both challenges and opportunities. Are you grappling with the uncertainty of reorganisation or questioning how to navigate service transformation and budget constraints while managing identity and cultural change?

If so, join us for 'Local Government Reorganisation', a pivotal event tailored for senior leaders like you. This is your chance to uncover key insights, draw on expert advice, and learn from the experiences of others who have successfully managed the complexities of reorganisation.

This event will tackle the pressing issues facing local government leaders and provide practical guidance on topics including:

• Understanding the Current Landscape of local government and what it means for your organisation.
• Key Considerations for Change, from strategic planning to operational execution.
• The Psychological Impacts of Mergers, and how to lead teams through periods of uncertainty and adjustment.
• Learning from Others, with insights drawn from successful reorganisation stories in other regions.

Why Attend?
This event is designed to address issues faced by CEOs and Service Directors navigating local government reorganisation. Whether you’re facing a lack of clarity, identity struggles, or the pressures of financial and service transformation, this event will equip you with tools and strategies to lead with confidence.

Gain clarity, connect with peers, and come away with actionable ideas for shaping the future of your organisation.

Reserve your place now. 

The housing sector is evolving rapidly, bringing with it complex challenges that demand effective and agile leadership. Are you ready to tackle regulatory pressures, overcome cultural barriers, and drive transformation at pace?

Join us on 14th March for 'Change Management Strategies for Housing Sectors', an exclusive event designed specifically for housing industry leaders. This is your opportunity to gain actionable insights, connect with like-minded professionals, and equip yourself with tools to lead your organisation through change successfully.

What You’ll Get
This event will explore topics such as:

• Understanding Current Challenges in the housing sector and how they impact your organisation.
• Practical Strategies for Change Management that deliver results while minimising disruption.
• Success Stories from organisations that have navigated change effectively.
• The Role of Consultancy in driving and supporting major transitions.
• Future Predictions to help you stay ahead in an industry undergoing continuous transformation.

Join Our Expert Panel:

• Lucy Trueman, founder of Trueman Change and expert in doing change well
• Justin Hunt, our Associate Consulant and Housing expert
• Graeme Beedham, Resident Engagement expert
• Darren Levy, Experienced Director of Housing

Why Attend?
If you're a leader navigating the pressures of regulations, cultural change, and the need for rapid transformation, this event will provide you with the knowledge, strategies, and network to drive impactful change with confidence. Especially helpful for CEOs and Service Directors, don't miss this chance to connect with and learn from industry experts.

Secure your spot today!