Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.

Our Resources

Change Chat - Communications & Engagement in LGR
Missed out on our live session on Organisational Psychology in Public Services? Don’t worry, you can catch up right here with the full event recording!This insightful session was designed for CEOs, Service Directors, Training Managers, HR, and OD Leaders eager to harness the power of organisational psychology to overcome challenges and unlock their team's full potential.
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Change Chat - Organisational Psychology in Public Services
Missed out on our live session on Organisational Psychology in Public Services? Don’t worry, you can catch up right here with the full event recording!This insightful session was designed for CEOs, Service Directors, Training Managers, HR, and OD Leaders eager to harness the power of organisational psychology to overcome challenges and unlock their team's full potential.
Watch Now
New Council, New Conversation: Why LGR is a once-in-a-generation chance to reset public trust
Amidst the spreadsheets and risk logs, one thing risks getting lost: LGR is a rare, golden opportunity to reset your relationship with your residents. LGR changes the script. It gives councils a rare chance to say: “We’re new. We’re listening. And we want to get this right with you.”
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Manage Workplace Challenges with the Jobs Demands Resources Model
Join organisational psychologist Lucy Trueman in this insightful Psychology Fridays video to explore the Jobs Demands Resources Model. If you’re a leader or manager looking to support your team more effectively, this video is packed with actionable insights to help you do just that.
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3 Tips for Decision Making
Join organisational psychologist Lucy Trueman in her latest Psychology Fridays video, where she reveals three essential tips to elevate your decision-making process. Packed with actionable takeaways from organisational psychology, this video is a must-watch for anyone looking to make smarter, more confident decisions at work.
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The Biggest Comms Fears When Going Through LGR
Local Government Reorganisation (LGR) is the biggest shake-up to local government for almost 50 years. Communication challenges will persist throughout, but none are insurmountable. From managing the spread of misinformation to maintaining trust throughout periods of uncertainty, effective communication is vital to navigating LGR successfully. Here, we break down some of the communications fears councils face during LGR and offer practical solutions to overcome them.
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Why Internal Communication is the Key to LGR Success
What if we told you that internal communications could make or break your Local Government Reorganisation journey? Not the glossy strategy, not the funding, not the new logo...internal comms. But comms are comms, right? Wrong. Too often, we think of communications as one catch-all function.
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3 Stages of LGR
Did you know there were 3 key stages of LGR? In this short video clip, taken from Trueman Change's recent Change Chat on LGR, we share the stages anyone going through the process will experience. Lucy Trueman, Organisational Psychologist and founder of Trueman Change shares her tips for managing the 3 stages.
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The 3 Stages Local Government Reorganisation Stages You Need to Know About
Far more than just an admin exercise, LGR is probably the largest transformation an authority will go through. At its heart are three distinct stages and the key to thriving throughout LGR is understanding them. Each stage brings unique dynamics and pressures on leaders, teams, and operations. But once you’re aware of these you can better navigate the process, build resilience, and support your team(s).
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Change Chat - Emotional Demands from the ‘Sink or Swim’ Culture in Housing
Join our expert panel as they discuss how frontline housing work has transformed over the years - from repairing tenancies to supporting residents through deeply personal crises. Learn about the emotional toll of these roles and practical strategies to help build healthier, more resilient teams.
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Change Chat - Local Government Reorganisation
This event recording offers vital perspectives for CEOs and Service Directors facing the challenges of local government reorganisation. It explores the complexities of service transformation, budgetary pressures, and the cultural shifts involved in navigating change.
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Emotional Resilience
Public sector roles have become increasingly challenging as demands and responsibilities evolve. From social care to housing and emergency services, professionals face emotionally taxing situations while navigating shifting expectations and systemic pressures. Are we equipping public sector workers with the tools they need to thrive?
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Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'

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