Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
Trouble shooting services – 3 reasons why good, old fashioned process maps work!
Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area?
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We are thrilled to announce that we have expanded our offer into Housing Services
We are thrilled to announce that we have expanded our offer into housing services, and welcome Deborah Wickham, our new Associate Principal Consultant in Housing, Homelessness, Compliance and Local Government!
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Doing Change Well in a Post-Pandemic World
So much change happened during the pandemic and most of it without using traditional project and change management methodology. Whilst it was a unique context, it’s a great opportunity to reflect on why this is, and where we might want to rethink our approach to change going forward.
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Five top tips on taking action that we learnt from managing change during COVID
Pre-COVID, it was quite difficult to get traction and make things happen. COVID brought us together and change happened fast. Our White Paper on Managing Change During the COVID-19 crisis identified those pre-existing relationships with partnership bodies that were able to quickly marshal and share resources. In the absence of bureaucracy, plans, paperwork and service level agreements, people came together and worked to achieve shared aims and goals.
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The Human Side of Change
In the face of the COVID-19 pandemic, we saw organisations that were typically quite slow at change make it happen literally overnight. The public sector had to pivot and respond extremely quickly to unprecedented deviations to protect the vulnerable and they did it by using innovative approaches through cross-department and partnership collaboration: practices not seen in decades.
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How do you build a team without conflict?
We’ve all been there: everyone comes to a meeting with their own agenda. Doing this can bring unintentional conflict between departments or partnership objectives. Everyone does it. We all hate it. Finance wants to talk about keeping tight budgets, Marketing will be leading with the ‘speculate to accumulate’ philosophy. Service Providers and Partners will have solutions already, but Communities will have other ideas as to what their priority areas are. The conflict is there before the meeting has begun. The result is silo working, a breakdown in communications and misaligned activities.
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The importance of creating a sense of purpose in change programmes
There is no denying that the pandemic proved to us the importance of having a clear sense of purpose underpin all change activity. We saw incredible things happen at a pace thought unthinkable prior to the pandemic and why? Because everyone knew what they were working for. The purpose behind what they were being asked to do was so clear and so unifying, keeping people safe.
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Navigating Project Delivery Challenges: Strategies for Success
Local Authorities play a crucial role in community development, driving positive change, and promoting well-being. The projects they undertake have a real impact on people's lives. However, successful project delivery comes with its own set of challenges...
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Building a workforce strategy that actually works
Behind any ambitious strategy, there needs to be an effective workforce strategy. To really help deliver change, this strategy needs two key elements - purpose and clarity. You need to really nail down ‘what exactly are we trying to achieve as an organisation?’, ‘why is this important?’’ and ‘how are we all going to do this?’. So if you’re struggling right now to deliver change, take a moment and ask yourself these two questions…
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How to Buy from Trueman Change
Time is running out and you need to make decisions, take action fast and make sure you get the best consultants for your programme. For some of your larger, higher value projects you are likely to be required to procure services through a framework of approved/ appointed suppliers. We know this can seem like a complicated process so we’re going to make it simple for you, by guiding you through.
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Levelling up doing what it’s set out to do
The social challenges facing communities are complex! And now we’ve been given permission to connect with our local communities, and partner with them to help solve local problems. This is what we’ve been waiting for. Our sleeves are rolled up and we’re ready to start unpicking the complexities of our communities’ social challenges and to work with them to problem solve. Hallelujah!
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Framework Announcement - Digital Outcomes and Specialists 6
Its never been easier to access our services!
Find out MoreLatest White Paper
Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
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