Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources
Georgia Turner joins Trueman Change as Associate Consultant
Great communications are crucial for successful change programmes, and yet it is a resource which is often scarce in public sector organisations.
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Troubleshooting - The Importance of Data When Reviewing Services
Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area? In this blog, the second in our series about service reviews, our Managing Director discusses the importance of reviewing performance data, and different types to consider.
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Trouble shooting services – 3 reasons why good, old fashioned process maps work!
Do you have a department, service or team where something just isn’t quite clicking? Seen an increase in complaints or a drop in performance? How do you get to the bottom of a problem area?
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Trouble Shooting - that's something we love doing here at Trueman Change
Trouble Shooting - that's something we love doing here at Trueman Change. Our MD, Lucy Trueman explains what to look for and what can be done to help resolve the issues you unearth
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Doing Change Well, Breaking the Rules of Change
When is it a good time to break the rules of change?
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Doing Change Well - Taking Action
Lucy discusses the importance of taking action in change programmes.
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Doing Change Well in a Post-Pandemic World
So much change happened during the pandemic and most of it without using traditional project and change management methodology. Whilst it was a unique context, it’s a great opportunity to reflect on why this is, and where we might want to rethink our approach to change going forward.
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Doing Change Well - Finding the Right Leadership Style for Successful Change
Your leadership style plays a pivotal role in change management.
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Doing Change Well - An Introduction to Change
Our Managing Director Lucy Trueman, shares her thoughts on doing change well.
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Five top tips on taking action that we learnt from managing change during COVID
Pre-COVID, it was quite difficult to get traction and make things happen. COVID brought us together and change happened fast. Our White Paper on Managing Change During the COVID-19 crisis identified those pre-existing relationships with partnership bodies that were able to quickly marshal and share resources. In the absence of bureaucracy, plans, paperwork and service level agreements, people came together and worked to achieve shared aims and goals.
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The Human Side of Change
In the face of the COVID-19 pandemic, we saw organisations that were typically quite slow at change make it happen literally overnight. The public sector had to pivot and respond extremely quickly to unprecedented deviations to protect the vulnerable and they did it by using innovative approaches through cross-department and partnership collaboration: practices not seen in decades.
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How do you build a team without conflict?
We’ve all been there: everyone comes to a meeting with their own agenda. Doing this can bring unintentional conflict between departments or partnership objectives. Everyone does it. We all hate it. Finance wants to talk about keeping tight budgets, Marketing will be leading with the ‘speculate to accumulate’ philosophy. Service Providers and Partners will have solutions already, but Communities will have other ideas as to what their priority areas are. The conflict is there before the meeting has begun. The result is silo working, a breakdown in communications and misaligned activities.
Find out MoreLatest White Paper
Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'
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