Insights
Free help and advice during a time of radical change. Here you can find tools and resources to help you manage change including articles, videos, downloads and white papers.
Our Resources

Delivering at pace is as easy as ABC... and D... and E...
The public sector isn’t known for it’s rapid delivery of, well, anything. This unfair perception was turned on its head during the pandemic when public services demonstrated what we can really do. We delivered financial support to businesses, food to residents, and we tested and traced millions of people. We did all this pretty flipping quickly.
Find out More
We often hear about co-production – it is often talked about, but less often done well.
Organisations often know that the idea of people shaping services is the path to long term change, but are not always sure how to go about it. They may try to adopt semi-collaborative approaches, but fall short of true co-production. Or they may even be too fearful to try at all!
Find out More
How are budget pressures impacting current project plans?
Recently, the Local Government Chronicle highlighted that “Top tier councils expect at least £1.7bn in additional budget pressures from spiralling inflation. London’s 32 boroughs are facing £400m of pressures on top of what was already planned for when budgets were set in April. Municipal authorities are looking at £570m and counties £729m totalling at least £1.7bn of additional costs in all".
Find out MoreConflicting objectives won’t impact stakeholders’ needs if you follow three straightforward steps
With the mass influx of grant funding, it is unsurprising that you are faced with conflicting objectives that impact on your ability to prioritise activities and projects efficiently to meet stakeholder needs. The sheer speed at which you are being asked to respond to change leaves little room for strategic and carefully planned activities and can often create barriers in communication, until you get a grip on what needs to be done, and how.
Find out MoreHow to Tackle Overwhelm and Capacity Issues
Our Managing Director, Lucy Trueman, shares some ideas on how to tackle capacity issues in order to alleviate the overwhelm so many are feeling right now within the public sector. Having to contend with issues such as the pandemic, spiralling cost of living and refugee crises on top of the day job has created a massive amount of stress.
Watch NowHow to Implement Grant Funding Effectively
Our Change Manager Sarah gives a rundown of how we have helped our clients effectively implement their grant funding to maximise the benefits for their residents.
Watch NowChange Chat- Taking Action - Driving and Implementing Change at Pace
Gone are the days of accepting that change programmes take years to deliver. A key learning from organisations who led change during the pandemic was around taking action quickly and driving change at pace. What can we learn from this going forward?
Watch Now
Building a Healthy Relationship with Residents
Local government has what many businesses envy: a ready-made customer base and no competition. If you want to change your local government supplier, you have to move. Knowing this, historically, our relationship with residents has been formal, distanced and passive.
Find out More
Why do we love working with Local Government?
At Trueman Change, we’re all about guiding and supporting your organisation to deliver effective and sustainable change. We specialise in working with public and third sector clients, and as a team of change specialists, we’re absolutely dedicated to creating change in public services!
Find out More
Is change management an art or a science?
In the varied and diverse field of change management, change practitioners have a wide range of skills and responsibilities that drive organisations towards successful, sustainable change. From recent attendance at an event about Scientific Mindset in Organisational Change I was inspired by Alex Boulting to reflect on where our varied discipline sits on the dichotomy between art and science.
Find out More
What's the point of being human?
First published on the 24th of February in The MJ. Purpose and humanity - the meaning of life? The reason you get out of bed in the morning? Or don’t? Local authorities can’t (and often don’t) resist the urge to put people at the heart of their strap lines – but are they really at the heart of our post-pandemic plans? We’ve researched local government change over the last 18-months and we’ve found six key ingredients needed to drive successful transformation.
Find out More
Five top tips on taking action that we learnt from managing change during COVID
Pre-COVID, it was quite difficult to get traction and make things happen. COVID brought us together and change happened fast. Our White Paper on Managing Change During the COVID-19 crisis identified those pre-existing relationships with partnership bodies that were able to quickly marshal and share resources. In the absence of bureaucracy, plans, paperwork and service level agreements, people came together and worked to achieve shared aims and goals.
Find out MoreLatest White Paper
Our Managing Director, Lucy Trueman, introduces our latest white paper, 'Lessons From Lockdown: Managing Change During the COVID-19 Crisis'

Change Chat Events
Join our free Change Chat Events discussing hot topics in the public sector
Browse EventsAre you Change Ready?
It only takes 5 minutes to find out if your organisation is ready for change with our free personalised review.
