Events

We love talking about public sector change! Join one of our free, online Change Chats to hear from a range of speakers, or see below which events we're involved in.

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Future Events

Review Of Change Activity

Service Reviews and Evaluations: Best Practices

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12:00 - 13:00 , 27th June 2025

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Via Zoom

Facing the dual challenge of improving service performance while managing tight budgets? If you're a Service Director, Service Lead, or a professional in Housing and Local Government, you'll know that service reviews and evaluations are essential for:

understanding what's working
making informed decisions
driving meaningful change.
Join us for our Change Chat on 'Service Reviews and Evaluations: Best Practices', where experts and peers come together to explore proven strategies for optimising service delivery in housing and local government sectors.

 
This event is designed to help service directors and leaders tackle challenges head-on, offering practical insights into topics like:

  • The Importance of Service Reviews, and how they can lead to improved efficiency and effectiveness.
  • Methodologies for Effective Evaluations, ensuring your reviews are thorough and actionable.
  • Real-life Case Studies from organisations that have transformed their services through strategic evaluations.
  • Future Trends to keep your organisation ahead of the curve in service delivery.

 

Why Attend?
If saving money and turning around underperforming services are top priorities for your organisation, this event is your opportunity to learn best practices from both experts and peers. You'll leave with strategies for driving impactful change, improving performance, and aligning services with your organisational goals.

Gain clarity, collaborate with like-minded professionals, and get ready to elevate your service reviews to the next level.

Reserve your spot now!

 

 

 

Register for TC Event

Past Events

Communications and Engagement in LGR

May 2025

 If you're a CEO, Service Director and Communications Lead from one of the 150+ councils facing local government reorganisation right now, you won't want to miss this Change Chat. 


We're honing in on the complexities of communicating this significant change to your various internal and external stakeholders, something we know is extremely current as final proposals to government are being developed. 

Do you know who you need to speak to, how and why? Are your staff truly engaged? How compelling is your case? We'll share some key insights from our interviews with councils who've been through LGR in the last few years, as well as share expert advice and answer your most pressing questions.


This event will provide practical guidance on topics including:

  • Overcoming overwhelm - breaking down the work into phases
  • Balancing head and heart - achieving that important combination of credible data and the story of your communities and place 
  • Learning from others, with insights drawn from successful reorganisation stories in other regions.

Why Attend?

This event is designed to address pubic and stakeholder communications and engagement issues faced by CEOs and Comms Directors navigating local government reorganisation. This event will equip you with tools and strategies to lead with confidence. Gain clarity, connect with peers, and come away with actionable ideas. 

Organisational Psychology in Public Services

May 2025

Are you a CEO, Service Director, Training Manager, HR or OD Leader?

If so, you'll know public services are under constant pressure to adapt, evolve, and deliver in increasingly complex environments. But at the heart of every successful organisation is its people, and understanding the psychology behind their behaviours and motivations has never been more important.

Join us for 'Organisational Psychology in Public Services', an insightful session designed to help leaders like you understand the power of organisational psychology to overcome cultural challenges and staffing issues while driving team performance to new heights.

 


What You’ll Gain
This event will provide a deep dive into the fascinating world of organisational psychology, equipping you with tools and strategies you can implement within your teams, including:

  • The Role of Organisational Psychology and why it’s vital to the public sector today.
  • Key Concepts and Applications to address real-world challenges in your workforce.
  • Strategies to Enhance Employee Wellbeing, satisfaction, and performance.
  • Emerging Trends shaping the future of organisational psychology and their potential impact on public services.

 

Why Attend?
Whether you’re managing cultural issues, mental health concerns, team engagement, or staffing challenges, this event is tailored to tackle the unique pressures faced by leaders in public services. Gain actionable insights, explore innovative strategies, and discover how a deeper understanding of organisational psychology can transform your team dynamics and outcomes.

Connect with peers, exchange ideas, and leave feeling empowered to make a tangible difference in your organisation.

Secure your place now!

 

Emotional demands from the ‘sink or swim’ culture in housing

May 2025

Join Trueman Change for an essential online session designed for frontline housing staff in local government, particularly those in leadership roles. This event will feature a panel of experts who each brings a unique perspective and insights into the evolving challenges of housing roles. Together, we’ll tackle the often-overlooked emotional demands of being a frontline housing specialist and how we’re supporting those in this vital line of work.

Over the past 30 years, the role of frontline housing staff has changed dramatically. What once focused on managing tenancies and repairs now often places professionals in the midst of deeply personal, highly emotional situations. Whether it’s supporting tenants through crises or managing conflicts they were never fully trained for, these challenges can feel overwhelming in what is often a "sink or swim" environment.

This live session will provide a space to reflect, share experiences, and explore practical ways to better support housing officers. While it’s not a counselling session, it is a chance to address the emotional toll of the role, and to consider how organisations can adapt to create a healthier and more resilient workforce.

We’ll explore crucial questions, such as:

  • How has the frontline housing staff role evolved over the past 30 years?
  • What practical steps can we take to ensure frontline housing staff are better supported in the face of emotional challenges?
  • What strategies can senior leaders adopt to prevent burnout and build stronger, healthier teams?

You will also hear how our organisational psychology driven approach brings these topics to the surface, helping you to design jobs well and provide the right environment to support your team's wellbeing.

Meet the Panel:

  • Justin Hunt – Former Housing Director turned Housing Consultant, offering extensive insights, as well as his own personal experiences of working in the continuously changing world of housing.
  • Adrian Loades – Brings valuable insight from his time as Director of Children's & Adult’s Services for the London Borough of Redbridge - a related sector known for facing similar emotional and high-pressure challenges.
  • Lucy Trueman – Managing Director and Founder of Trueman Change, an Organisational Psychologist with a deep understanding of how to support workforces through professional and emotional challenges.

This session is your chance to connect with peers, gain expert insights, and start shaping positive change - for yourself, your colleagues, and the communities you serve.

Reserve your place now!

 If you want more on this topic check out our article on Emotional Demands from the 'sink or swim' culture in Housing.

 

 

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