What Skills Will Public Servants Need Next?

As the public sector continues to evolve, much of the conversation focuses on structures, governance and organisational reform.

But successful change depends just as much on the people expected to deliver it.

In this short video, Organisational Psychologist Lucy Trueman looks at some of the capabilities public sector organisations may need to strengthen for the future, including collaboration, consciously shaping open and adaptable cultures, building stronger place-based professional identities, and developing greater confidence around change, transformation and uncertainty.

Watch the video and consider: what skills and behaviours will public servants need most in the years ahead?

By Trueman Change | 8th October 2026

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