Change Chat Recording: Why Culture Matters When Merging

Mergers bring significant opportunity - but they also introduce risk, particularly when culture is overlooked.

In this recorded Change Chat, Lucy Trueman explores the critical role culture plays during mergers and why it so often becomes the deciding factor between success and failure.

While organisations typically focus on structure, systems and process, this session highlights the less visible - but more impactful - dynamics of culture. From identity and trust to behavioural norms, culture shapes how people experience change and whether a newly merged organisation can function effectively.

In this session, we explore:

  • What culture really is — and why it becomes fragile during mergers
  • The hidden risks of cultural ‘collision’ and misalignment
  • How to spot emerging culture gaps early
  • Practical actions leaders can take to actively shape a shared culture

This session is particularly relevant for leaders, managers and change professionals navigating mergers, integrations or large-scale transformation - especially within complex or public sector environments.

Watch the recording to gain practical tools and a clearer understanding of how to lead culture through change.

By Trueman Change | 29th April 2026

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