Workplace culture isn’t simply defined by your organisational values, policies or what leaders say they want it to be.
It is shaped every day by what people experience: how decisions are made, which behaviours are rewarded or overlooked, what happens when someone challenges the norm and how leaders respond when pressure increases.
In this Change Chat, Organisational Psychologist and Trueman Change Founder Lucy Trueman explores the psychology behind workplace culture and what really influences the way people behave at work.
The session looks at the important distinction between stated culture and lived culture, and why understanding the behaviours you can see often means looking more closely at what sits underneath them.
Lucy explores how systems, leadership behaviours, assumptions, everyday experiences and organisational signals can all shape culture – and why issues such as low morale, resistance to change, poor collaboration or inconsistent leadership are rarely solved by focusing on individuals alone.
The session also considers how organisations can listen more effectively to what their people are experiencing, make sense of the patterns they uncover and move from insight towards meaningful change.
Watch the recording to explore:
- What really shapes workplace behaviour
- The difference between the culture you intend and the culture people experience
- The organisational signals that reinforce particular behaviours
- Why culture challenges are rarely simply ‘people problems’
- How leaders can understand what is happening beneath the surface
- Where to begin when you want to create a healthier, more intentional culture
Watch the full Change Chat now.
