Watch our Change Chat recording exploring the role of leadership and internal communications in helping organisations navigate uncertainty and complex change.
How do you communicate change when the future remains uncertain? What do you say when transformation programmes are paused, delayed or likely to take years to deliver? And how can leaders maintain trust and momentum without having all the answers?
Effective change communication is about more than sharing updates. It involves understanding how people experience uncertainty, recognising their emotional responses and creating the conditions for continued engagement and progress.
In this Change Chat, Lucy Trueman, organisational psychologist and change leader, is joined by Georgia Turner, strategic communications and engagement specialist, to explore how leadership and internal communications can work together to support people through organisational change.
Drawing on both psychological and communications perspectives, the discussion considers:
- The role of internal communications in supporting successful change
- How leaders can communicate credibly and confidently during uncertainty
- The emotional and psychological impact of organisational change
- Balancing the practical requirements of transformation with people's needs
- Setting meaningful objectives and measuring progress
With a particular focus on local government and public sector transformation, this session is relevant to senior leaders, HR and OD professionals, transformation teams and communications specialists.
Watch the recording to explore how a joined-up approach to leadership and communication can help organisations maintain trust, support their people and navigate change more effectively.
