Change Chat - Emotional Demands from the ‘Sink or Swim’ Culture in Housing

Discover valuable insights from our recent Change Chat, especially for frontline housing staff and leaders in local government. This session dives deep into the evolving challenges of housing roles, exploring the significant emotional demands placed on professionals in this "sink or swim" culture.

Join our expert panel as they discuss how frontline housing work has transformed over the years - from repairing tenancies to supporting residents through deeply personal crises. Learn about the emotional toll of these roles and practical strategies to help build healthier, more resilient teams.

Our expert panel includes Justin Hunt, a former Housing Director offering first-hand experience; Adrian Loades, whose expertise bridges housing and related high-pressure sectors; and Lucy Trueman, Organisational Psychologist and founder of Trueman Change. Together, they share unique perspectives and actionable solutions to create meaningful change for housing professionals and communities.

Enjoyed this Change Chat? Remember to check out our blog on the same topic here.

And remember, if you want to speak to Lucy further about anything change-related,  you can book some time with her here.

 

By Trueman Change | 28th April 2025

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